FAQs

We've tried to think of some of your questions:

Why can't I see any vacancies for my local area on the website?

This means that there currently aren't any vacancies in your local area so why don't you register for job alerts? That way you'll be one of the first to know when we do advertise a vacancy that you are interested in.

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How will I know if my application has been successful?

Once we've received your application, one of our team will review it and we'll let you know by email whether or not you will progress to the next stage.

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Will I need to show any documentation during the recruitment process?

Yes you will need to bring some paperwork with you and this will all be outlined in the interview confirmation email.

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If I am not successful can I apply again for the same position?

We'll be glad to accept a new application from you but it needs to be at least six months from your initial submission. We recommend that you spend some time working on the feedback you receive before reapplying.

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How can I provide feedback on Saga's recruitment experience?

We would love to hear your feedback so please send any comments to our team at human. resources@saga.co.uk.

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If I have a question during the process what can I do?

Please call our HR team on 01303 774861, from 9.00am to 5.00pm, Monday to Friday or email you question into human.resources@saga.co.uk

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I can't make the agreed interview date. What do I do?

Let us know as soon as you can and we'll do our best to reschedule.

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I know where I would like to work, but can't see any way to apply for a role on your website; can I send my CV/resume instead?

New career opportunities are published as soon as they arise. You also have the option to register and upload your CV so that we can consider you for future opportunities. Make sure you sign up for job alerts when you register, this will ensure you are the first to know about opportunities that are relevant to you.

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How long will it take me to complete the online application?

We have different online application forms for different roles, so the time it takes may vary. In general it shouldn't take you longer than 30 minutes to complete. You can stop completing it at any time but remember to save it!

Once you have submitted your application, you can check its status by logging in and clicking on the 'My Job applications' link in your profile.

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Do I need to complete this application in a single session?

No, you can save and return to your application at any time before submitting it. Simply log back in to the site using your username and password and click on the 'My Job Applications' link in your profile.

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I've forgotten my username and password - help!

Your username is the email address that you used when you first registered on the site or applied for a job. If you forget your password click on the 'Forgotten password' link on the website next to the log-in button and follow the instructions from there - you will need the original email address you used to register with the site.

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What happens to the data that I submit?

We treat all applications confidentially and only retain your data for future recruitment activity. Only Managers recruiting for roles that suit your skills and experience will have access to your application.

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If my application is successful, what references will you take up?

As you'd expect, we will need to check certain things before you can start including verifying your recent employment, address, credit history and criminal record checks.

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Do I have to apply online?

Job applications should be made via this website which enables us to deal with your application in the most time efficient and appropriate way. However, if you are unable to do this give us a call on 01303 774861.

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Do you accept speculative applications

At this time, we only accept applications for vacancies advertised on this website, but remember that you can register your search criteria with us and receive job alerts when an opportunity comes up.

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How long will I have to wait before hearing about my application?

We know it is frustrating waiting to hear once you've applied for a job, so we aim to get back to you as soon as possible. We will let you know that we have received your application.

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Do I need to answer all the questions that are part of the application for a job?

Yes, because this is your opportunity to tell us all about you.

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